ABSA CANNOT RELEASE FUNDS OR REVERSE FUNDS

Last i paid over an amount to a person from who i purchased a vehicle. In short this was after hours and received an error that i could only eft R25000.00. We called the call centre who said we must try again whereby we transfered the full amount of R80000.00. Because it was from ABSA to Nedbank it did not reflect immediately totally different than what the consultant told us. This morning i call in and speak to Stembiso. I ask him that i made this payment and tequest that they release the funds because i was not able to last night.........he tells me their processes does not allow this. How the hell does a company of this not have this function.......i have now transfered money and still dont have my goods......does this even sound right. I ask him to then reverse the amount and he tells me send an email and it will then be investigated between 2 to 3 weeks. I have been with Volkskas/ABSA since 1984 and this is the kind of service i get. I am most definately going to make sure that no business will be referred to them going forward and i will be closing my account by the end of this month. I might only one person but if more people out there know how **** their service is the better....... I have looked at the reviews on the same complaint and they have over the last 4 years not even changed or tried to accomodate clients or review their ****ty process. Well done ABSA you have just lost another client and potentially a whole lot more. Unfortunately i could only give 1 star..........should have been nothing!!!!!