Paid full loan agreement with CSS credit solutions however ABSA cannot provide settlement document
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Absa's replyOfficial
16 Sept 2025, 08:32
Dear Sanjay Sathyapal Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply16 Sept 2025, 08:32
Official
Dear Sanjay Sathyapal Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw