GB
Guillaume B

1 reviews | Active since Mar 2009

08 May 2017, 11:46

Absa cannot link bond account to internet banking

<p>Went to an Absa branch to link my bond account to internet banking, they have stories why cannot link the account, as it is a new account, does not show its a flexi account. It's a weeks later and it's still not linked. Tried to cancel my 2 credit cards, apparently they cannot close it immediately as they are busy or something. My accounts are paid up to date for the last few weeks. I'm still waiting for them to phone me to cancel my cards.</p>

0
Replies (5)
Absa
Absa's reply08 May 2017, 18:49
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply08 May 2017, 18:52
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

GB
Guillaume B's update12 May 2017, 06:28
Reviewer Update

Please phone me, I'm not gonna give my ID or account number on the internet!

Absa
Absa's reply12 May 2017, 09:17
Official

Dear Customer

Kindly use the private reply for me to see your details.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply15 May 2017, 12:19
Official

Thank you