DB
Dee B

1 reviews | Active since Sept 2016

19 Apr 2019, 16:25

ABSA cannot give me archived bank statements

I was hugely frustrated when I phoned your customer care line last week explaining that, for legal purposes, I needed to have some bank statements dated 2005 from my savings account with ABSA which was closed in 2011. I was told that this was not possible. Surely you have records in your archives? Can you please explain what I am supposed to tell the court - that ABSA is unable to provide me with back copies of my closed account?

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Replies (1)
Absa
Absa's reply23 Apr 2019, 09:02
Official
Good morning,
We acknowledge receipt of your matter and we will be in touch soon. Thanks.