Absa cannot find my money!

On the 3rd June I made a payment to an Absa *** from my Nedbank *** for the amount of R358.97. Branch code : 632005. The beneficiary was a company called Global Collect. My payment ***/Nedbank/***. To date my sub payment has not been activated. I call and visit Absa, they blame Nedbank. I call Nedbank, they say Absa must verify which I agree with. To date, 4 phone calls later to Absa, a personal visit to the Hillcrest Branch and no-one can find where my money has gone. The agent in the Hillcrest branch indicated that the Absa account number for the Sandton branch does not exist. So this is concerning because the account reflecting on Global Collect's payment page is Absa in Sandton. My money has gone in to a dark hole in Absa and no-one can tell me why!!!!!! *****??? Not sure.I need help!