AL
Anon L
1 reviews | Active since Dec 2012
27 Nov 2019, 19:02
Absa cancel overdraft without warning
Today I noticed my balance in my account is non existent. I called the call centre and was informed my overdraft expired. This was never communicated to me at all. I am now left with nothing. Worst of all I was put on hold for almost 30minutes with no assistance.
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Absa's replyOfficial
28 Nov 2019, 16:15Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply28 Nov 2019, 16:15
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,