TT
TweetZico T

1 reviews | Active since May 2016

28 Feb 2017, 16:54

ABSA can't protect my account from **********!!!

<p>Hi </p> <p>My ABSA account has been reflecting 3 NAEDO debit orders per month from 'companies' such as SKYLAB for an amount of R99 for over a year now. I've queried it with ABSA because I don't even know who SKYLAB is and I don't subsribe to 'cold calls' from anyone. ABSA says they're helpless & that I should try to stop them myself. </p> <p>I've tried contacting SKYLAB & others like MZANSI but they don't answer their phones.</p> <p>How do I stop this blatant theft from my account on a monthly basis?</p> <p>Why is ABSA allowing it to go through despite my instruction to stop ANY NAEDO transactions going through my account?</p> <p>Why is ABSA charging me a fee of R18 per NAEDO transaction when I clearly can't stop them from coming off my acount?</p> <p>I AM SO FRUSTRATED RIGHT NOW THAT I PLAN TO CLOSE MY ABSA ACCOUNT!!!</p>

0
Replies (1)
Absa
Absa's reply01 Mar 2017, 09:37
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd