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maselelo N
1 reviews | Active since Oct 2014
02 Apr 2020, 13:26
Absa can really ***** your hard earned money
I woke up to the shock of my life when Absa bank debted my account for amount of R2300 saying its monthly charges. Am apparently charged R75 per transaction and 30 transactions were made. When I opened my account I asked them about this as I travel alot and I was told I won't have any issues. In my whole life I have never seen such. Even with fnb I have never been charged such
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Absa's replyOfficial
02 Apr 2020, 13:49Dear Maselelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Apr 2020, 13:49
Official
Dear Maselelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd