AX
AX X

1 reviews | Active since Nov 2019

13 Mar 2021, 09:55

ABSA can only call you when they want to sell you a coffin or other useless *** - Not if you want to upgrade to a Premium Banking Account - Contact our helpdesk - No one can answer Anything - No one can assist -

Premium Banking? hahahahhahaha - Don't waste your money guys - If it sounds tooooo good to be true - Then it is - I've banked with ABSA 30 years - I am looking for more functionality out of my account - I've called - I've emailed - They will spam call me to sell me **** like a coffin and other *** - But not when I actually want to get a premium bank account - Pathetic Service - I'm moving on - Don't bother calling them - They have interns that can't answer a single question - Don't know .. We will get someone to call you Sir ---

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Replies (1)
Absa
Absa's reply15 Mar 2021, 08:56
Official
Dear AX Xenios
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . 
 
The reference number to your complaint is C-***0
 
Kind regards,
Rezona Louw 
Group Customer Care