ABSA can help but WONT

Many years ago, we had a power of attorney drawn up and handed it to the bank to allow me to deal with my Dads finances and I linked his account to mine.

With so many house movings, I lost the power of attorney.

My Dad now passed away. There is a policy that is paying into his account every month, and unfortunately the company that I was last advised of that was dealing with this policy, is no longer and they cannot give me any further detail. My last option is for me to get hold of ABSA and give them a copy of the entry when the money goes into my Dad's account.

I then get hold of ABSA. I advise them of the situation and at the same time I tell them that Im not in the country. Well, Ill be damned if they don't tell me to actually go into the bank personally. I think they don't have a clue about COVID-19 !!!

I will continue to receive money from this company whoever they are and if this company decides to sue me for whatever reason, I will lay the responsibility solely on ABSA because they could provide me with the information and chose not to!

ABSA.....Im NOT asking to draw money, Im NOT asking to lend money, I JUST want to know who the company is that is paying my DAD so I can advise them of my Dad's passing......how difficult can that be????

I cannot go into the bank, and you cannot call me on a local number, because I am not in South African and won't be for a few months. I am only contactable on email at this stage.