DK
Duduzile K
1 reviews | Active since Dec 2020
10 Dec 2020, 15:57
Absa came through for me!!
I would like to say thank you so much to Absa for the speedy response to a complaint I laid on this platform on the 4th December 2020. Just when I was about to lose hope you came and saved the day. I had accumulated a large amount of admin fees due to unpaid debit orders and I am grateful and appreciate Absa help in resolving this issue. I apologize for the outburst.
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Replies (3)DK
I'd like to compliment one of your employees, Shirley Qave, for the excellent service she provided me last few days. Ms. Qave helped me to sort out my account that was in arrears due to unpaid debit orders.
Ms. Qave's professionalism and ability to get to the bottom of the situation exceeded my expectations. I am truly be grateful for her assistance.
Duduzile K's updateReviewer Update
10 Dec 2020, 17:44I'd like to compliment one of your employees, Shirley Qave, for the excellent service she provided me last few days. Ms. Qave helped me to sort out my account that was in arrears due to unpaid debit orders.
Ms. Qave's professionalism and ability to get to the bottom of the situation exceeded my expectations. I am truly be grateful for her assistance.
DK
Duduzile K's update10 Dec 2020, 17:44
Reviewer Update
I'd like to compliment one of your employees, Shirley Qave, for the excellent service she provided me last few days. Ms. Qave helped me to sort out my account that was in arrears due to unpaid debit orders.
Ms. Qave's professionalism and ability to get to the bottom of the situation exceeded my expectations. I am truly be grateful for her assistance.
Absa's replyOfficial
11 Dec 2020, 09:56Dear Duduzile
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le Grange
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le Grange
Absa's reply11 Dec 2020, 09:56
Official
Dear Duduzile
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le Grange
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le Grange
Absa's replyOfficial
14 Dec 2020, 12:27Good day Dududzile
Thank you for your posting
Please refer to our email send to your personal email address
Kind regards
Daphne Le Grange
Thank you for your posting
Please refer to our email send to your personal email address
Kind regards
Daphne Le Grange
Absa's reply14 Dec 2020, 12:27
Official
Good day Dududzile
Thank you for your posting
Please refer to our email send to your personal email address
Kind regards
Daphne Le Grange
Thank you for your posting
Please refer to our email send to your personal email address
Kind regards
Daphne Le Grange