Absa Call Centre Lothbury Road Melville
<p>This is the second time that I am writing about the Absa call centre staff. There is major building going on around the Absa call centre in Melville and driving is difficult in the area. There are a few issues around this:</p> <p>Absa have traffic people in the area who give obvious prefence to Absa staff to the detriment of other road users.</p> <p>Absa call centre people have no regard for the general public. Yesterday I was trying to cross into the Campus square parking when a driver in a new grey Mercedes Benz drove out of the small feeder road without stopping. He gestured to me to open my eyes, then abused me out of his car windo and then drove into the call centre parking. This happened on Monday 6th between 07h00 and 07h05. I sent an email to Absa and of course recieved no response. </p> <p>The driver I can only assume is senior at the call centre and if he is I understand the example set to staff and how they feel that they can be foul mannered to the general public. If this is acceptable to you it is a sad inditement on how you feel about civility, your corporate image and on your customer service personel.</p> <p>Further I cannot be the only person who feels like this. Perhaps it is time to test the feeling of the local population through the Community fora and on Social Media. </p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
