Absa Call Centre Does Not Answer the Phones

Stop giving clients these numbers ***, ***, when no consultation is being done, the numbers continue to ring, with no assistance. Your chat bot on Whats App is completely useless and of no use, it gives u info that u already know. Ur banking app is just the same. My complaint is that i need a transaction reversed, that was done about 30mins ago, its taken me this long as the channels u provide, dnt support us to reverse a transaction on a debit card, pls could someone contact me to sort this out, as this seems to be the only way to get through to Absa. Seriously thinking of changing who i bank with. Imagine even calling ***** division, i sat on the line waiting for a consultant for over 30mins. This is not the first time that ur call centre has been so pathetic.