Absa call centre

On the morning of sunday the 10 oct 2021 i forgor my pin code to access my banking app. I was locked out from the app. Monday the 11 october 2021 i contacted absa call centre. First time I called a consultant was busy assisting me but unfortunately the call dropped. Waited for consultant to call me back , but did not happen. I called the call centre again and was helped by a very brilliant consultant. Unfortunately I cannot remember her name. But she was excellent. The service was excellent and I was made operational as we spoke. Well done to absa .