ABSA CALL CENTRE

ABSA's call centre keeps calling me every single day asking for Nthabiseng. I have told them several times politely that they have the wrong number and to remove the number they have of me off their system as I do not bank with them.

Well I keep getting these calls EVERY SINGLE DAY from ABSA still asking for Nthabiseng. This is frustrating because I run my own business, so I keep getting interrupted during my meetings, while I'm driving and even on the weekend when It's my time to relax!

I can say that their re-branding has had no effect on their service. The call centre agents that call me do not even acknowledge my frustration or request to change/remove my number off their system. They simply put the phone down and call me the next day asking the same question.

unprofessional...