KN
Ken N

1 reviews | Active since Jul 2011

08 Nov 2018, 15:55

ABSA Call center response

I have now been trying for 3 days to close my credit card account. 35 minutes holding onnfor call center. Still no luck.

0
Replies (2)
Absa
Absa's reply09 Nov 2018, 14:31
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply09 Nov 2018, 14:32
Official
Hi Ken,  My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is ***  progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,