ABSA Call center - Mobile App
Mobile app suppport is non existent. Waiting for hours in the call centre queue. After 15 minutes they answered and then droped the call after me answering 50 questions. Really poor customer experience.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
06 Jan 2021, 11:31Dear Deon, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply06 Jan 2021, 11:31
Official
Dear Deon, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd