SG
SAMMY G
1 reviews | Active since Nov 2022
21 Nov 2022, 17:19
ABSA
My property was damaged in the recent floods in KZN. I logged a claim in April 2022. To date , I’m still awaiting feedback wrt the repairs. I’ve been inundated with service providers taking soil samples , measurements etc etc etc yet theres no action further than this. My property was vandalised due to no fencing. Security is a huge issue at the moment yet this falls on deaf ears! Surely it can’t take more than 7 months for ABSA to action???? I’ve made numerous calls, sent emails . Do I know need to engage an attorney to assist me??
Absolutely disappointing service ABSA!!
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Absa's replyOfficial
22 Nov 2022, 06:49Dear Sammy Gunpath Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards, Group Customer Care Rezona Louw
Absa's reply22 Nov 2022, 06:49
Official
Dear Sammy Gunpath Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards, Group Customer Care Rezona Louw