HB
Henfre B
1 reviews | Active since Nov 2021
16 Nov 2021, 08:39
Absa
Keep getting SMSs that my home loan account is in arrears of R471 I have been sending numerous emails asking why my bond repayment increase, but no satisfied answer - no explanation
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Absa's replyOfficial
16 Nov 2021, 11:59Dear Henfre Brand Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards, Rezona Louw Group Customer Care
Absa's reply16 Nov 2021, 11:59
Official
Dear Henfre Brand Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards, Rezona Louw Group Customer Care