TJvR
Tanja Janse van Rensburg

1 reviews | Active since Aug 2018

11 Oct 2019, 17:18

Absa Business Overdraft is a Joke

I contacted my business banker seeing as I was running into cash flow problems. I asked for a credit card for my business. She said no problem and offered me a credit card for the amount I needed. She then told me it will take two weeks, to which I said that won't help me seeing as I needed the money two days ago. She told me she would get back to me. with a solution. When she called back, she offered me an overdraft saying that it will take only two days from the day I sign the documents. It has been more than 3 weeks now, and still no overdraft. I am so so disappointed. This is the only bank I have ever known and used. She now of course swears that she never said two days for a business overdraft, but I call bulldust. Because when she said two days and she did, I felt such a relief that I would be able to do what I need to do. Now every time I speak to her she tells me that everything is in order and we are just waiting for the pay out. I have absolutely no confidence in Absa anymore, and I don't believe that they are willing to help businesses.

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Replies (1)
Absa
Absa's reply14 Oct 2019, 09:41
Official
Dear Tanja,
 
Thank you for bringing this matter to our attention. We will be in touch to obtain additional information. 

 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd