MB
Marilize B
1 reviews | Active since Aug 2020
24 May 2021, 12:09
ABSA Business - Montana
4 weeks later and still not able to open a business account at this branch. They turn you away at the branch and ask you to phone or mail for an appointment. These agents then do not answer their phones and they do not reply to your emails. Phoned their manager, manager says "Absolutely no appointments, come into the branch."??? Complete circus.
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Absa's replyOfficial
24 May 2021, 13:33Dear Marilize Biemond Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply24 May 2021, 13:33
Official
Dear Marilize Biemond Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care