CP
Christos P
1 reviews | Active since Jul 2020
24 Aug 2022, 17:34
ABSA Business merchant division service very poor
Absa Merchant service number *** is hardly never answered . 3 days in a row , I have been on hold for 45min, 38min, and today going onto 42 min. Then when they do eventually answer they send the technicians to the wrong address and the ref number is closed , without the merchant signing anything
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Absa's replyOfficial
25 Aug 2022, 10:55Dear Christos Petrou Petrou Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply25 Aug 2022, 10:55
Official
Dear Christos Petrou Petrou Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw