ABSA business banking: useless at helping solve card issue, business banker unknown

I have done numerous help center calls and email help tickets since April (now 6 months) trying to resolve one business credit card issue namely that the card was not linked to my internet profile, only the control account was linked to the company profile. So I have a business credit card where I cannot see the actual balance, no real-time transactions, nor can I transfer money into it. Apparently only a physical branch or my business banker can solve this. 1) No, I cannot go into a branch during Covid times. Yes I am the director and only user. 2) Call center cannot even tell me what my branch is 3) So far NO ONE has been able to provide me with working contact details for my supposedly allocated business banker. I have now been given 4 different phone numbers of which none has worked. The call center apparently doesn't not 'have access to email' either. Someone from a branch that I phoned, eventually told me to try the name+surname@absa combo for email. In the 3 years of having a business account, I have not even once heard of my business banker. Surely after this many attempts at trying to resolve this issue or finding this person, someone could have tried to help me? Assign me a different banker!? I am feeling frustrated and ready to move banks. I am a small business but even small business deserve better service than this.