SK
Sean K

1 reviews | Active since Jul 2009

12 May 2016, 20:17

ABSA business banking truly Sucks

<p>A month ago you put a FICA hold on my Trust account, I sent an email to the email provided <span style="color: #222222; font-family: arial, sans-serif; font-size: 17.6px; background-color: #ffffff;">Fica [EC: 2ef7c24a] </span><a style="color: #1155cc; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;" href="mailto:***" target="_blank">***</a></p> <p> </p> <div class="gmail_quote" style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><font color="#000000">To say I am sick and tired and truly GATVOL of a banking institution is an understatement, I think I am past that point with ABSA business banking. I have forwarded the required do***ents a month ago, I have not heard a thing for the last month. I forwarded them AGAIN this evening.</font></div> <div class="gmail_quote" style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> </div> <div class="gmail_quote" style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> </div> <div class="gmail_quote" style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><font color="#000000">I have already opened account at another institution and we tried to transfer the funds thinking you had already shorted your side out. Boy how wrong was I. What is your problem? Rumour has is that your Data center lost all the do***ents in a fire, and now need to recover them. Now you freeze may account where my life insurance payments go off. ABSA Truly doesn't care about it's customers, else this would have been fixed already</font></div> <div class="gmail_quote" style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> </div> <div class="gmail_quote" style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><font color="#000000">Not only are your Agents that phone useless, you guys are by the looks of things useless too.Let me transfer my funds not to an institution that what my business. </font></div>

0
Replies (1)
Absa
Absa's reply13 May 2016, 11:51
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd