Absa business banking takes its clients for granted

Absa business banking takes its clients for granted. I have been inquiring about the name of my business banker since last year. When my account was opened I was informed that i will have a business banker. i tried making contact with the banker I didn't receive a response. then in the past weeks I followed up again, I was given the name and email of the banker. I emailed the banker on Tuesday the 7th of July, to date i have not received a response from the banker or an acknowledgment of my email. if the business banker is busy or has no capacity, why assign my account to a baker who has no capacity????