1 reviews | Active since Aug 2011
Absa Business banking Pathetic service ever !!!
I am very disappointed at Absa Business division, I open a business account about 2 months ago and instead of the account being opened under my business name it was opened under my personal capacity as if my business was not registered. I told them of the mistake and i was told it can be fixed i must just send all the CK documents and other few stuff they required which i did. i waited days, weeks and every time i would follow up with Antonny Mzwandile Linda ( Enterprise Banker ) which i was told he is my business banker, eventually 2 months later of waiting Mzwandile finally decided to assist me after millions of follow ups, calls and emails, well, he said i will be assisted in 10 business days after waiting weeks!!! those days passed and again i send him email telling him they days have passed still no assistance, to cut the story short, he only sent me an email telling me that i will receive an sms from absa rosebank to come and collect which i received 2 days ago, today i went to Absa Rosebank where i found a grumpy lady who refused to give me the card because my business banker being Mzwandile Linda did not load signing right so that the grumpy lady would know how many people must sign for the card( in this case i am the only person signing)
I have never received such a level of incompetence in my life before, i have been with Absa since 2003 when i started opening my first bank account but this service i doubt i will keep my business with you guys.
I was turned back today again without my business card, back to square 1 waiting for Linda to load the signing right .....I am still waiting
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 3 days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 3 days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
