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jan.stefan.marais jan.stefan.marais

1 reviews | Active since Dec 2016

11 Dec 2025, 09:51

ABSA Business Banking - Not worth the effort and making too many mistakes

Absa business banking and ABSA in general is currently the worst option to select. The amount of mistakes their consultants make is absurd. They added my business information to my personal account when I upgraded my business account instead of adding it to my business account. Now when I log into my personal account it shows my business information while my business account still has my personal sole proprietor information. Almost 2 years ago they also linked my personal vehicle finance account to my business account instead of my personal account. I could not get this resolved with them as the al the consultants had a different story on how to get this fixed.

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Replies (1)
Absa
Absa's reply11 Dec 2025, 11:38
Official
Dear Stefan
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***7.
 
Kind regards,
Group Customer Care
Vanessa Crowe