AS
Alexander S
1 reviews | Active since Mar 2009
29 Sept 2020, 11:07
ABSA Business Banking - impossible to get through on the phone
Busy developing e-commerce software. Tried to phone ***several times to listen for a half an hour that all agents were busy. Finally ran out of minutes on my mobile phone. Need to continue my work but got stuck with this disgusting service as I have the misfortune to be ABSA business client.
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Replies (2)AS
Alexander S's updateReviewer Update
05 Oct 2020, 16:10The issue has finally been resolved. Took a while but it is sorted out. Great thanks to Lebogang.
AS
Alexander S's update05 Oct 2020, 16:10
Reviewer Update
The issue has finally been resolved. Took a while but it is sorted out. Great thanks to Lebogang.
Absa's replyOfficial
06 Oct 2020, 09:53 Dear Alexander
It is indeed pleasing to receive complimentary remarks about given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply06 Oct 2020, 09:53
Official
Dear Alexander
It is indeed pleasing to receive complimentary remarks about given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management