ABSA Business banking does not keep meeting times

We are a company based in Pretoria. We had to setup a meeting on 5 April 2016 to meet with Business bankers in Nelspruit because we had a client from Mozambique joining us. We needed to open as Business account. I made the appointment using the call centre number. The call centre confirmed the meeting time at 10:00, ref number 167 72 31. Our meeting was with Cyclist Sithole . The call centre phoned the branch and confirmed the meeting while I was on the line. We left at 5:00 the morning on 5 April from Pretoria as well as our client from Mozambique. We arrived at 10:00 for the meeting at business enterprise, 20 Paul Kruger Street, Nelspruit. We informed the receptionist that we are there a supp**** the reference number. At 10:35 the receptionist informed us that Cyclist Sithole is not in today. We said it is fine can we see the Busines enterprise manager.Then the receptionist said that the manager is not in as well. So we asked to see anyone. She rep**** that the whole Business Enterprise division is not in today and out on training.The receptionist said that someone might be able to help in only in 45min to 1 hour. So we left.<br> 1. Who is going to pay for our time and transport?