ABSA BUSINESS BANKING ACC. NR. 8 5 0 3 4 0 1 1 0 - TERRIBLE SERVICE YET AGAIN!

ABSA BUSINESS BANKING - TERRIBLE SERVICE YET AGAIN! We changed our account holders information and details in May 2021 already (and the process itself didn't go smoothly, and took numerous visits to ABSA & numerous unanswered calls and mails) and now I called ABSA business banking and the lady said, no my details aren't on the system, it hasn't been changed yet, after another 5 calls I got through to our business banker(same guy as last time, still working from home??) Tshoane Mapheto - no our account is on hold that's why I can't make payments, it will take 48hours to FICA the account - PLEASE NOTE - I did not receive any sms's or mails regarding this, and why didn't they FICA the account in May? Now I need to make an urgent payment, to keep golf carts for us for our golf day and I can't make a payment? This is terrible service, useless people not doing their jobs, not following up...etc. ABSA is really going down the dumps. I have my personal accounts with ABSA as well,(I know you don't care and I know you hear it alot, but this is an emotional decision, because again ABSA's terrible service from people has me in tears of anger and stress) and I am really thinking of changing it, I am tired of not getting hold of people, and people not answering my mails...I can't wait 48hrs...I need this sorted today still.