VP
Virgilio P

1 reviews | Active since Jun 2022

23 Jun 2022, 06:04

ABSA Business Banking

I am extremely disappointed with absa Bank. My account is blocked. According to the bank the only person that can assist me is the relationship Manager Kulani Mashaba who is on leave. I was told his manager was not available. My FICA documents have been sent to his email address because the online bank upload function does not work. Spent 4 hours at the Eastgate Business Banking Office and nobody can help. The general attitude of the staff is one of dismissal and could not care less.

I need to pay employees, and feel sorry for them because of *********** bank employees and institution.

0
Replies (1)
Absa
Absa's reply23 Jun 2022, 10:23
Official
Dear Virgilio Peneda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw