ABSA Business accounts offer no customer service

I am very disappointed with the service I have received from Absa Business Accounts. I requested an account on line and no action was taken until I visited the Branch, it then took an additional 24 hrs for the account to be activated. I could not transact on the account as all limits were set to zero. In order to get this resolved I had to visit the Branch. I requested delivery of my card and received a notificaiton to collect it at the Branch. Absa have not understanding that a Business account is for a Business and time is money, they seem to think its acceptable to spend 40 to 45 minutes each time in a branch to resolve their issues.