ABSA Business Account Put on Hold
Good Day
In August 2018 i was informed that my account was put on hold pending an investigation. After numerous calls and branch visits nobody could assist me. surprising the account accepts deposit and deducts monthly charges but i cannot transact on it till today. I receive calls from the ABSA call centre instructing telling that my account is in arrears and i should deposit money to avoid closure.
I need to know what was the outcome of the investigation and why is my account still closed. And why i am paying monthly charges for the account that i am unable to use. Its either ABSA reopens my account or close it for good and refund me my money.
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Absa's replyOfficial
13 Aug 2019, 10:27 Dear Leo,
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 4days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 4days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply13 Aug 2019, 10:27
Official
Dear Leo,
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 4days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 4days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd