Absa Business Account Nightmare

I am so livid at the idea of a supposed credible bank running a business like this. I opened an Absa Business account. The service has been appalling since the very beginning. After receiving the account details I contacted the call center to find out what the next step was, I was told that I need to go into the branch with R150 to activate the account. When I went into the branch it was prehistoric and the queuing time was atrocious,. I was eventually assisted (for lack of a better word as she was not at all very helpful) by a teller who misinformed me that I needed to activate the account with a minimum of R500. I had to leave the branch after hours of delays. I then called the call center again to confirm what the teller had said and the consultant proceeded to tell me that the activation amount was R150. I lodged a complaint, a consultant called me back, he apologized and then told me that I need to go into the branch to collect my card, this would be temporary as the embossed card would only be available after 7 days, I can collect it once I get the notification at no extra cost. All my time wasted I decide to give it a go, I went to the Boulders branch yet again. I deposited the money they activated the account. and gave me blank card. I waited for the sms to collect the embossed card and nothing came. I called back to inquire and I was told that I can order an embossed card at an additional fee. I told the consultant that I was not gonna incur charges due to the banks misrepresentation of facts and incompetence. He advised that he would speak to his manger and get back to me with feedback. Months later there has still been no assistance. All of the features on the card such as banking app, internet banking and cellphone banking are non functional. How was I expected to run my small business efficiently if absa couldn't even do the bare minimum let alone what was contracted to me as a client. I am fed up at this point and would just like to cut all ties with Absa .