1 reviews | Active since Dec 2018
ABSA business account nightmare
I’ve been trying to open a business account for the past month or more but I can never find any competent people to assist me in doing so successfully! The consultants at your call center give false information as to which branches I can get the card from. When I go into the branch I’m told that I need to deposit a minimum of R500 into the account to activate it, the call center says any amount over R100 will activate the account so I’m not entirely sure what ********** activities are happening here! I feel that absa is scrimping on cost by hiring unqualified *********** staff because clearly their not accredited to do their duties! I’m sick of this nonsense I just want to cancel the whole account and get my money back! I have personally banked with FNB and Capitec and I can confidently say that ABSA has a lot of work to do before they can catch up with their fairly new competitors because your survive is trash and your processes are slow and outdated! There is nothing innovative about ABSA. They need to come out of the dark ages.
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
