AP
Andrea P
1 reviews | Active since Jul 2016
16 Jan 2024, 08:06
ABSA Business *****
Absa Business ***** - Pathetic. After a ***** investigation has been concluded, no feedback from Absa as to the way forward. The case has been closed by the SAPS, (858/7/2021 registered at Harrismith i/o T L Skota). The Senior Risk Officers from FNB have tried numerous times on behalf of the client, me. This is procedure yet no one from Absa can provide updates. I would appreciate if ABSA can provide a timeous explanation or solution.
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Absa's replyOfficial
16 Jan 2024, 09:14Dear Andrea Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply16 Jan 2024, 09:14
Official
Dear Andrea Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsGodfrey NdouCustomer Value Management
Best regards,