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Francois B
1 reviews | Active since Oct 2019
23 Jul 2020, 17:31
ABSA Busienss banking
I have app**** for a business account two weeks back, I have phoned three times with regards to my application, ne feedback apart from an account number that was issued. I have spoken three times to different consultants with no positive outcome, I cannot conduct business as a function of not having an account
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Absa's replyOfficial
24 Jul 2020, 08:23Dear Customer,
Thank you for bringing this matter to our attention. Your reference number is C-***7. Kindly provide us with your account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously. However, if the account number was issued that means an account is opened.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Your reference number is C-***7. Kindly provide us with your account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously. However, if the account number was issued that means an account is opened.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply24 Jul 2020, 08:23
Official
Dear Customer,
Thank you for bringing this matter to our attention. Your reference number is C-***7. Kindly provide us with your account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously. However, if the account number was issued that means an account is opened.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Your reference number is C-***7. Kindly provide us with your account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously. However, if the account number was issued that means an account is opened.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,