MM
Makoma M
1 reviews | Active since Nov 2019
25 Jan 2022, 09:10
Absa bureau user 1
I have a debit order with a reference REWARRANTY that is attempting to take money from my account and when I called fnb to ask about it they say it's absa beruea user 1 something with a number *** but this number is not going through it started in December even this month again, my question is the way I know first national Bank when a debit order is new they notify you but with this one they didn't and the number they gave me it's not going through is this some kind of **** or what! I don't trust fnb with my money any more.
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
25 Jan 2022, 14:50 Dear Makoma Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,
Absa's reply25 Jan 2022, 14:50
Official
Dear Makoma Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,
MM
Makoma M's updateReviewer Update
25 Jan 2022, 15:01My email address is ***.
MM
Makoma M's update25 Jan 2022, 15:01
Reviewer Update
My email address is ***.
Absa's replyOfficial
25 Jan 2022, 18:34 Dear Makoma Thank you, much appreciated. Vanessa Crowe
Best regards,
Absa's reply25 Jan 2022, 18:34
Official
Dear Makoma Thank you, much appreciated. Vanessa Crowe
Best regards,
MM
Makoma M's updateReviewer Update
26 Jan 2022, 12:02I mistakenly deleted the email, please send me a text via email so I can email you the screenshots.
MM
Makoma M's update26 Jan 2022, 12:02
Reviewer Update
I mistakenly deleted the email, please send me a text via email so I can email you the screenshots.
Absa's replyOfficial
26 Jan 2022, 21:16Dear Makoma The email has been resent as per your request. Vanessa Crowe
Best regards,
Absa's reply26 Jan 2022, 21:16
Official
Dear Makoma The email has been resent as per your request. Vanessa Crowe
Best regards,