Absa bunch of rouges

So going thru my statement I see 3 different bank charges, one is for a admin charge, I have a spousal discount on my account , due to my husband also banking with the same bank, suppose to be charged a set rate of R95 this is not the case, called ABSA and no one can help me, I'm told that i must go into the bank to sort it out. This is the most ridiculous bank, I'm now going to go and check all my statements and take this further with the banking ombudsman's, I refused to be take for a ride by a bank that claims to be the cheapest in bank fees.