IN
IVI N

1 reviews | Active since Jul 2012

10 May 2019, 17:19

Absa bunch of *********** people n no care! I dont like you, I want my airtime back !

All I need is my 150 airtime I used to call your call center who are useless at resolving problems and the time delay of two weeks if not more, i have called u countless times n u promised to call back so i could have gone to other banks!

0
Replies (2)
Absa
Absa's reply13 May 2019, 11:33
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd
Absa
Absa's reply13 May 2019, 11:39
Official
Hi IVI,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provid