1 reviews | Active since Feb 2023
ABSA Buisness Banking os killing my business
My account has now been frozen for the 5th time in a year. In 21 November for the first time after is was frozen 4 times previously, I as instructed to submit certain documentation as they need to review my business account. I was given 3 months to get this information to them which means I was working towards a deadline of 21 February 2023. On 10 February however, again without any prior notice my accounts have been frozen again. I am a small business owner and have been without access to my bank accounts for more than a week now. The only feedback I get is that senior management in credit need to sign this off as this is the 3rd time I am asking for extension. This is however the first time I ask for an extension as previously they never explained what was going on or asked for any documentation. I am unable to pay suppliers or staff. Absa is single handedly busy destroying my small business. There is plenty proof of daily trade and I have not missed a single loan repayment in more than 4 years yet they are preventing me from trading. Nobody at the bank is able to explain the logic behind freezing my accounts while they are doing this review.
