ABSA Building Loan

ABSA Building Loan - Is it possible to give Zero stars in this instance? Does ABSA not have money? I seriously do not understand.

Firstly, ABSA treats its Building Loans customers like Contractors on tendered works in the sense that one has to make sure they have capital beforehand to buy material and pay for labour before claiming. While other banks either pay for material/open an account with a reputable store for material. Secondly, the claiming process is a bit of a nightmare, the Contractor submitted their quote for material and labour, I claim according to work done (eg.R10 which was approved and R2 shortfall) but after a month of submitting and correcting one thing a day, the amount I claimed (which is according to the Contractors labour costs for works done) is cut in half by the valuator, then a shortfall is deducted making it less than R100k, then I’m told amounts lower than R100k cannot be paid (this is not in my contract/terms of service by the way), in a nutshell, I will not be getting paid for work done (mind you, the Contractor is already at the wall plate). I was sent an email stating that I have to service my loan (what loan ABSA?)

Why did I get the Building Loan in the first place if the bank is NOT going to play its role of “lending” - loan? Another thing, if I qualify for R10 but I’ve requested R12, why does the bank give me the loan in the first place only to punish me for not having the R2? I did not mind this because I could fund the project, but we’ve been frustrated so much so that we’re losing money while waiting for a payment which will not even be made… Then ABSA says I should bank with them… I guess the ABSA Building Loans Department has made my decision for me in this regard. Frustrated.