Absa building insurance pathetic service.

I registered a claim for a faulty underground cable which caused my family to get shocked by the taps in the house. Absa sent out a sub contractor who came out and did the assessment. After a couple of calls I received a letter from Boitumelo Mary Anne Makokoane of HOC claims support informing me that the claim was rejected and gave facts that was all thumb sucked and not even what the sub contractor said in the letter. I phoned her and informed her that the facts were nonsense. She told me it was all in order and legit and the claim was still not going to be approved. A few days later she again phoned me and said that I was right and her facts were not correct but the claim was still rejected due to other facts that she thumb sucked. Well done Absa. Next stop Ombudsman. "Absa, we will go out of our way not to pay out your claim" There is your next catchy slogan .