Absa building insurance, better off without it! What a joke

The most useless pathetic service imaginable!So 3 weeks ago I logged a claim for damages that occured at my house.Paving lifted,pool cracked,foundation in my house cracked which caused my tiles to crack.They send out an accessor who then declined my claim.Last week a sinkhole appeared at my house,running from outside my house underneath my boudary wall and under my paving(2 huge sinkholes have developed very close to my house in the last month)my paving and boundary wall is now hanging in the air!They then decided to send a structural engineer.Luckily I decided to record the visit as everyone before him came here and saw theres huge damage but when the report comes its completely different to what they said while at my house.My pool is 5 years old marblite, they say my pool has reached its lifespan and cracked??my paving thats lifted about 2cm in a sircle form is bacause of bad workmanship??(IM CONTACTING THE CONPANY THAT DID MY PAVING AND GIVING THEM THE REPORT THAT THEY WERE DOING SHODDY WORK)my tiles has cracked because of bad workmanship and they cracked because theres no provision for the tiles to expand but the PROBLEM is under the tiles on the FOUNDATION thats cracked??while he was here he stated in the recording, fixing the hole means my paving and wall needs to be lifted, hole needs to be extended,then compacted then paving and wall can go back in. He stated that the crack on my tiles inside my house will carry on running it wont stop but his report says bad workmanship!shocking!! I will not leave this here. When you are insured by Absa Building insurance you can be assured you dont have ANY building insurance. My other property is insured and financed through Nedbank, fantastic service from them always, not looking for reasons to decline but rather fixing the problem before it gets worse. Im moving EVERYTHING from absa,all my accounts,my house EVERYTHING and until thats done I will not be paying any further building insurance as I dont have any.I will save that monthly premuim and fix all these problems then I dont need their permission to have my property maintained and SAVE!!Municipality said they will throw sand in the hole which started outside my house and Absa says this is the SOLUTION!!as long as they dont have to pay my wall and paving can now start falling and sagging as throwing sand in from outside wont fix the problem!I received a document from the municipality stating that a Mining company will start mining in 2018 and carry on until 2026 and in the scope of work is literally under my house where the mining will be. I gave the engineer the document and yet he decided everything thats happening under my house is all bad workmanship!!I have always maintaned my house ongoing but I cannot possibly maintain under my house.I have spend hundreds of thousands on my property in the last 7 years then Absa dont complain cause their assit is growing, but now when theres a problem I cannot fix and the obvious reason I have insurance they simply pass the buck and decline!Reading your comprehensive insurance you are covered for everything,but claiming theres a loophole to reject everything.Rediculous pathetic joke.We have had nonstop rain since lastweek wednesday, on tuesday when the engineer was here I showed him how the Rain started coming through the ceiling(tuesday morning when waking up I noticed it as well as the water inside) knowing absa now they will also reject this claim!!What are the chances, 3 weeks ago I log a claim for damages under my house, a week ago a sinkhole appears, and tuesday water starts coming through my ceiling!In the last 7 years I claimed once for hail damage in 2013 which also took months but was resolved and I had one geyser claim in 2016 and thats it.Anyone reading Save yourself alot of frustration,stress,dissapointment and stay far away from Absa building Insurance