1 reviews | Active since Jun 2017

10 Oct 2018, 14:57

ABSA building insurance

ABSA building insurance claim is very slow and tiring. Made a claim on the 11 September 2018 for water damage to wooden floors and kitchen/bedroom cupboards. The floors was done fast but still waiting for the cupboards. I phone almost daily and hear the same thing that they are still busy with it. I think I must start looking else where for insurance.

0
Replies (2)
Absa
Absa's reply11 Oct 2018, 14:20
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply12 Oct 2018, 12:17
Official

Hi Wynand Veldman

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided