ABSA Bryanston Branch - pathetic as usual

Visit bank today at 12:20 and wait to see consultant. In the meantime somebody can in sit a while and then just stand-up and take seat at the only one consultant. I was waiting already 15 min. This is lunchtime and only one consultant available to resent my Internet Banking Access. Witnessed by the "receptionist", who tried to speak to her, but did not get up from her chair to prevent her from doing that. I understand it might be difficult if you are glued to you chair, where you should have enforced the situation by just standing up and approach the customer with a friendly reminder that I was first. Maybe you should consider a ticketing system. Anyway, the layout is wrong - lounge like and not chairs in a row.