JR
Johan R
1 reviews | Active since Feb 2020
03 Sept 2020, 12:50
ABSA Brooklyn Branch - poor service
Terrible experience at ABSA Broooklyn Branch: waited for 35 minutes during which time not one client was served. Three clients ahead of me gave up and left the bank without being helped, and so did I after 35 minutes.
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Replies (2)JR
Johan R's updateReviewer Update
03 Sept 2020, 15:45Hi Lebogang
Thank you - I was contacted by the branch and accepted their apology - and appreciate their attempts to find a solution.
Regards
Thank you - I was contacted by the branch and accepted their apology - and appreciate their attempts to find a solution.
Regards
JR
Johan R's update03 Sept 2020, 15:45
Reviewer Update
Hi Lebogang
Thank you - I was contacted by the branch and accepted their apology - and appreciate their attempts to find a solution.
Regards
Thank you - I was contacted by the branch and accepted their apology - and appreciate their attempts to find a solution.
Regards
Absa's replyOfficial
03 Sept 2020, 17:00Dear Johan
Thank you for bringing this matter to the attention of Absa bank and giving us an opportunity to resolve your matter.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank and giving us an opportunity to resolve your matter.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa's reply03 Sept 2020, 17:00
Official
Dear Johan
Thank you for bringing this matter to the attention of Absa bank and giving us an opportunity to resolve your matter.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank and giving us an opportunity to resolve your matter.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care