EB
Edwin B

1 reviews | Active since Dec 2011

12 Mar 2018, 18:40

ABSA broke their own android app with an update and they won't fix it

ABSA recently updated their android banking app and broke it adding animations (to sell things like funeral cover). Now very many people can no longer log in (look at the app's page on Google Play Store). They keep on coming with ridiculous solutions (uninstall, power cycle re-install) or enable developer options and enable animations. None of these work. Why can they not roll back to the old version until the bugs are fixed? And while they are at it remove the adverts!!!

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Replies (1)
Absa
Absa's reply13 Mar 2018, 16:59
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd