ABSA BROADCASTS YOUR BALANCE AND TRANSACTIONS TO UNVERIFIED CELLPHONE NUMBERS BY SMS!!!

Imagine YOUR personal account balance being broadcast by SMS to some arbitrary person!

Aside from the breach of privacy, and protection of your account, this is downright dangerous with all the ***** and ****s around!

Since 21 Sept 2020, my husband has been receiving SMS notifications for a Life policy he never opened, as well as every purchase and balance of a Mr ZondIi

Initially we reported it to the ***** department - Lerato - thinking someone had used his ID to open some life policy ***) and activate Contactless debits off his account. They redirected him to the Life department to New Accounts, who promptly answered that the banker who had opened the account must have entered an incorrect cellphone number when they captured the new account holder's details - and that my husband's cellphone number would be removed.

Here he is 3 weeks later, STILL receiving Mr Zondi's SMS notifications for every transaction!

Aside from the TOTAL LACK OF SECURITY and invasion of privacy for Mr Zondi - there is complete APATHY on the part of Absa Call Centre to get this matter resolved.

Today alone, my husband has spoken to 3 different departments - *****, Life and Customer Relations - to try to stop these notifications, all to no avail. He has been told HE has to go into the bank personally since no Call centre/manager or anyone cannot assist, nor seemingly anyone else! Why should he be INCONVENIENCED FOR THE BANK'S ERROR?

And of course, we are VERY fami**** with all the movements of Mr Zondi, his account balance and where we can find him as soon as he has purchased anything.