ABSA BRING BACK MY MONEY
<p>I HAVE BEEN PULLED BACK AND FORTH FROM END OF MARCH TILL TODAY BY ABSA. I DID A EFT TO A INCORRECT FNB ACCOUNT (FRIEND'S ACCOUNT), I THEN CALLED ABSA TO REPORT THIS AND THEY TOLD ME TO SEND THROUGH AN EMAIL WHICH I DID. THEY TOLD ME IT WILL TAKE 3 WEEKS AFTER THE MONEY IS REVERSED FROM FNB TO REFLECT BACK IN MY ABSA ACCOUNT. THE MONEY WAS REVERSED IN 5 DAYS FROM FNB BACK TO ABSA, I THEN CALLED TO FIND OUT AND I WAS EMAIL THAT IT WILL TAKE 3 WEEKS, I GAVE THEM THAT 3 WEEKS AND THEY DID NOT GET BACK TO ME, I SENT LOTS OF EMAILS AND ONE BERNADINE RESPONDED AND SAID IN 7 DAYS. TO THIS DAY I AM STILL WAITING FOR MY MONEY TO BE TRANSFERED BACK IN MY ACCOUNT, THIS MONEY WAS MEANT TO GO TO MY CHILD'S SCHOOL, I AM IN DEBT WITH THE SCHOOL NOW AND THEY NEED THEIR R 3500</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Also provide me with Bernadine's surname please
Also provide me with Bernadine's surname please
Hi
I tried to call you but it goes straight to voice mail.
What is your account number, please provide
Hi
I tried to call you but it goes straight to voice mail.
What is your account number, please provide
Thank you-matter will be logged on our system for investigations
Thank you-matter will be logged on our system for investigations
